- Destinations
- Asia
- Malaysia
Malaysia
'Selamat Datang' is the traditional Malaysian greeting that
welcomes visitors to this vibrant and exotic country. Ethnically
diverse cultures share the same lush landscape and create a fusion
of cultural styles, cooking and religions that is distinctly
Malaysian. Festivals throughout the year mark the Malay, Chinese
and Indian holidays, as well as those of the indigenous Orang Asli
and the tribes of Sabah and Sarawak.
Malaysia is a country with two distinct parts. Peninsula
Malaysia constitutes the long fringe of land, extending down from
Asia, which borders Thailand and Singapore. The South China Sea
separates the mainland from the less populated East Malaysian
provinces of Sabah and Sarawak. The dense jungles of Sabah and
Sarawak support abundant plant and wildlife and Mt Kinabalu in
Sabah stakes its claim as the highest peak in South East Asia.
It is the Peninsula that seems to attract the most visitors,
probably because of the diversity it offers in the way of people,
activities and climates. The highland regions offer cool relief
from the clinging humidity of the mainland, while Langkawi is the
popular choice for sand and surf enthusiasts. The east coast,
particularly the northern Kelantan province, offers the chance for
an interesting cultural exploration of traditional Malay life. The
city of Kota Bharu and its surrounds is possibly the most
fascinating part of the peninsula, and the least visited, with a
remote beauty and rich culture. The west coast is favoured for
historical interest, and is where Malaysia's capital city, Kuala
Lumpur is to be found, the icon of Asian prosperity and the meeting
point for expats and city slickers who enjoy the energy of urban
life. The city is a powerful mesh of tradition and technology,
vying for equal status.
Information & Facts
Attraction Overview
Attractions in Malaysia stand like giant beacons landing the
international visitors at its cities. Petronas Towers in Kuala
Lumpur are the second tallest buildings and are beautifully
designed ways to experience a modern Malaysia. Both the National
Mosque and Kuala Lumpur Railway Station are other great examples of
the city's architecture.
However things to do in Malaysia aren't limited to modern
constructs as Malaysia's natural attractions are even more
beckoning. Mt Kinabalu towers over the Malay landscape which
includes the Sepilok Forest Reserve and the islands of Tunku Abdul
Rahman National Park and Sipadan Island. Other great island
attractions are Tioman, Langkawi, and Perhentian islands all of
which are nearly deserted by visitors over monsoons season November
to January. One of the world's largest limestone caves is visitable
at Niah National Park.
Business
Those looking to do business in Malaysia are strongly urged to
research some of the cultural complexities of the country, which is
home to 19 million people, of divergent ethnic groups. Although the
Malaysian business world has largely succeeded in establishing a
unified ethos for itself, it is important to understand that you
might deal with people from different ethnic groups (Malay, Chinese
and Indian being the most common) - and that your expectations and
conduct might need to adjust accordingly, depending on who you're
doing business with at the time. The defining characteristic of
business culture in Malaysia is respect for, and deference to
authority. Moreover, authority figures are viewed as such, less
because of the powerful positions they hold, and more because they
possess the skills, wisdom and temperament to foster harmony and
cooperation within their organisation. The Malaysian style of
management, it follows, is less goal-driven, and more holistic,
than in some western cultures - with managers taking a personal
interest in the well-being of their employees. Business etiquette
in Malaysia is marked by sensitivity and diplomacy. The golden rule
is
neverto cause another to 'lose face' in professional
company - the wilful, or even careless, humiliation of even a
subordinate, is considered anathema in the Malaysian business
world. Business meetings in Malaysia usually convene on-time, but
can be subject to a lot of 'small talk' and personal digressions.
Don't get impatient - this is seen as an important function of
meetings in Malaysia, where the agenda is not always as important
as the relationships between people that meetings serve to develop.
Business cards are usually exchanged upon meeting new associates.
Give and receive cards in your right hand, supported by the left,
and never fold or put away a card without looking at it first. Be
sure to have your details printed in Chinese on the reverse side of
your card while in Malaysia. The dress code for business in
Malaysia is typically western, with smart, formal clothes being
worn. Men generally wear white shirts and ties (jackets to be worn
to meetings); while women - since Malaysia is home to a large
Muslim population - should dress more conservatively than they
might be used to doing at home. English is widely spoken in
Malaysia, and commonly used in most businesses. Business hours are
generally Monday to Friday, from 9am to 5pm.
Climate
Malaysia has a tropical, humid climate with temperatures
averaging 86°F (30°C), though it is cooler in the highland areas.
The major change in seasons is marked by the arrival of the
monsoons that bring heavy downpours on the east coast of Peninsula
Malaysia, the northeastern part of Sabah and the western end of
Sarawak (from November to February). Boat trips to the islands do
not run during the height of the monsoon. The best time to visit
Malaysia is between April and October.
Communications
The international access code for Malaysia is +60. The outgoing
code is 00 followed by the relevant country code (e.g. 001 for the
United States). City/area codes are in use, e.g. (0)3 for Kuala
Lumpur, (0)4 for Penang. International Direct Dial is available
throughout the country, but the service can be erratic. Hotels can
add a hefty surcharge to their telephone bills; it is best to check
before making international calls. Coin and card-operated public
phones are widespread, and phone cards can be purchased at the
airport, petrol stations and newsagents. Cards are not transferable
between phone companies: Uniphone and Telekom phone boxes are the
most common. Mobile networks cover most of the country; the local
mobile phone operators use GSM networks, which are compatible with
most international phones. Internet cafes are widely available in
tourist areas.
Customs
Malaysia is largely Muslim and therefore Islamic customs should
be respected, especially during the month of Ramadan when eating,
drinking and smoking in public should be avoided, as it is
forbidden by Islamic law. Dress, particularly for women, should be
conservative, and arms and legs should be covered when visiting
places of worship. It is customary to remove shoes before entering
homes and places of worship. When eating or exchanging money, the
right hand is used. Homosexuality is illegal.
Duty Free
Travellers to Malaysia do not have to pay customs duty on 200
cigarettes, 50 cigars or 225g tobacco; 1 litre wine, spirits or
malt liquor; cosmetic products to the value of RM 200; up to three
new items of clothing and one pair of footwear; one portable
electrical or battery-operated appliance for personal hygiene; food
preparations to the value of RM 75; souvenirs and gifts to the
value of RM 200 (with the exception of goods from Langkawi and
Labuan, to the value of RM 500). Prohibited items include goods
from Haiti, counterfeit money and illegal drugs.
Electricity
Electrical current is 240 volts, 50Hz. UK-style
three-pin plugs are used.
Health
Some tropical illnesses are prevalent in Malaysia and travellers
should seek medical advice regarding any recommended vaccinations
before travelling. Hepatitis A and B are common, as is dengue
fever, which has no vaccination or immunisation. There has been an
increase in cases of dengue fever since January 2005. Malaria risks
are isolated to the inland regions; the exception is Sabah, where
there is an all-year risk. Visitors should stick to bottled water
and avoid uncooked meat, fish and vegetables, unpeeled fruit, ice
and salads. A further health hazard in Malaysia is smoke haze and
air pollution, particularly in Kuala Lumpur, which has the worst
air quality in Asia with very high Benzene pollution levels. This
could aggravate cardiac or respiratory problems. The hospitals in
Kuala Lumpur and other cities are of a high standard. Medical
insurance is recommended. Travellers older than one year coming
from infected areas require a yellow fever vaccination
certificate.
Language
Bahasa Melayu is the national language, but English is
widely spoken and is the language of business. Cantonese, Hokkien
and Hakka are spoken by the Malaysias Chinese population and Tamil,
Malayalam and Hindi among the Indian population.
Money
The Malaysian Ringit (MYR), also referred to as the Malaysian
Dollar, is divided into 100 sen. Malaysian banks charge in the
region of US$2-3 for foreign exchange transactions. Moneychangers
are generally quicker to deal with and do not charge commission;
their rates however are variable. Pounds or dollars are the easiest
to exchange. Travellers cheques can be exchanged at banks and some
hotels. All major credit cards are accepted at upmarket hotels,
shops and restaurants. ATMs are widely available.
Passport Visa
Foreign passengers to Malaysia are required to hold sufficient
funds (at least USD 500) to cover their expenses while in the
country, and return/onward tickets and the necessary travel
documentation for their next destination. If passengers are not in
possession of a return/onward ticket, they will be requested to
purchase one. Note that admission will be refused to foreign ladies
in an advanced stage of pregnancy (six months or more), except if
they are in transit, for a maximum period of 72 hours (no
extensions allowed). Also note that foreign nationals who have
previously worked in Malaysia, and whose previous work visa is
endorsed "COM", will not be allowed to return to Malaysia to work
for six months. If they intend to return for a social visit, they
will be subject to an interview on arrival, and will not always be
guaranteed entry. A yellow fever vaccination certificate is
required to enter Malaysia, if arriving within six days of leaving
or transiting through an infected area. NOTE: It is highly
recommended that your passport has at least six months validity
remaining after your intended date of departure from your travel
destination. Immigration officials often apply different rules to
those stated by travel agents and official sources.
Safety
Malaysia shares with the rest of South East Asia a threat from
terrorism, including places frequented by Westerners. The US State
Department updated its warning in November 2003 and stressed extra
caution in the troubled eastern Malaysia state of Sabah, where the
risk of kidnapping is high. Terrorists are believed to be planning
to kidnap foreign tourists from the islands and coastal areas of
Eastern Sabah and boats travelling to dive sites and between the
islands are possible targets. Tourists wishing to visit the resorts
and islands in the state should stick to larger resorts and
exercise extreme caution. Visitors should be aware that street
crime such as bag snatching, pick-pocketing and scams are a
problem.
Tipping
Although tipping is not customary in Malaysia, the more
expensive hotels and restaurants add a 10% service charge to their
bills and further gratuity is unnecessary. All hotel rooms are
subject to a 5% government tax, though many cheaper hotels quote a
price inclusive of this tax.